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How to Contact
Us
Please contact us via e-mail.
For your convenience, to send an e-mail to us, merely click
on our e-mail address below: |
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Our 800 numbers are included
on all customer correspondence, e-mail order confirmations, shopping
cart invoices, printed invoices, and included with all shipments.
This allows our customers to contact us as needed.
We no longer publish our 800
numbers on the web site. We originally listed the phone
number information on the web site, and were swamped with miscellaneous
phone calls that required us to add additional staff and phone
lines to handle the many inquiries. It quickly became obvious
that the inquiries were questions that could easily be handled
via e-mail and the large volume of calls were actually detracting
from us providing prompt service to our customers. After
discussions with many of our customers, several staff meetings
and much analysis, we removed the 800 phone numbers from the
web site to reserve them for specific use by our regular customers.
We are sorry for this inconvenience, however, we respond quickly
to e-mails and this allows us to provide the best possible service
to our regular customers. |
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Contact
us by Mail
If you would like
to contact us by mail, our mailing address is:
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Diamond Drill & Tool
Division
AmeriGlas Stained Glass
PO
Box 27668
Omaha, NE 68127-0668 |
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Walk-In Sales
AmeriGlas/Diamond Drill &
Tool has a 10,000 sq. ft. warehouse located near 90th & Maple
in Omaha, Nebraska. Since Omaha is physically located in
the center of the U.S., delivery times are only 1 to 4 business
days to nearly any part of the country. However, since
we do not have a formal showroom area, insurance restrictions
strictly prohibit customers from visiting the warehouse.
Due to insurance
restrictions,
customer
visits and walk-in sales are strictly prohibited. |
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Copyright Diamond
Drill Bit & Tool 1998-2021.
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property of Diamond Drill Bit & Tool. See Copyright Information |
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